I forgot my password

Tap Forgot password on the sign-in page and enter your e-mail address. We e-mail a reset link and a 6-digit code; both are valid for 10 minutes and work once.

Passwords need at least 8 characters with an uppercase letter, a lowercase letter, a number and a symbol. Very common passwords are not accepted.

After a password reset or change, all your other devices are signed out. If you did not ask for a reset, you can ignore the e-mail — your password stays the same.